July 2010

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We appear to be having some problems at Deans Court.

Flats in the east wing have been unable to access the internet since about 7pm on Friday 23rd July, and the north wing has been down since about 3am Monday 26th July.  We’re also receiving reports of problems in the West wing, although as yet these are unconfirmed.

We’re investigating it carefully, and will update this post when we’ve got more information.

Update: 2010-07-26 09:40 East wing has come back up

Update: 2010-07-26 10:00 North wing is down because of power problems, hopefully it will come back up when power is restored.  The fault with East wing was due to a faulty fiber connection so should be stable now.

Update: 2010-07-27 08:30 North wing is still down.  Deans Court contractors are sourcing a replacement fuse which is the cause of the problem.  They expect this to be fixed today.

Update: 2010-07-27 11:20 Deans Court contractors appear to have fixed the power problem.  ResNet for North wing is back up.  All of Deans Court is now working.